What to Expect:
You can expect your Massage Therapist to effectively address your area(s) of concern. Leaving you feeling like the weight has been lifted! So you can get back to doing the things you love with LESS pain and stress!
You will disrobe to your comfort level for your session. All areas will be covered appropriately as each area is addressed. If the type of work you are needing requires you to wear workout shorts and a sports top you will be notified prior to your session.
All massage therapists are fully licensed to practice massage therapy in the state of Texas. Each therapist has their 500-hour massage education and additional certifications and training hours.
On your first visit, we will ask for you to complete the health history forms. We will email this to you prior to your appointment. Submitting this paperwork prior to your appointment ensures your Therapist can review your health history and prepare for your appointment.
Your therapist will consult with you prior to your session to discuss any health concerns and/or muscular issues you may be having, and how we can help you achieve the most relaxation and/or pain relief from your massage session for today. We ask pertinent health history questions as it relates to your health and safety.
During your session, you may be asked to move/lift slightly depending on the therapy provided.
We recommend receiving a Therapeutic Massage in a four to six-week time frame, with more frequent visits being necessary as muscular issues arise.
We have several other practitioners that we network with and are happy to refer you to them (i.e. MD, PT, DC, LPC, etc.) as needed. Massage therapy is only one part of your overall health and wellness regimen.
Upon booking, we do require clients to either prepay for their appointment or to leave a card on file. You may pay with any other form of payment when you come in if you so chose. Payment is due at the end of your service visit.
All promotional package's, Gift Certificates, and prepaid services will expire a year from their purchase date and become a remaining non-refundable dollar credit.
The remaining dollar amount will become a credit in your account to use for later visits. All rendered services are non-refundable, INCLUDING any cancellation fees.
Gratuities are highly appreciated, although NOT required.
We reserve the right to turn away clients that do not follow our office policies.
We understand that unexpected events happen occasionally in everyone’s life. In our desire to be effective and fair to ALL clients and staff, the following policies are honored: 24-hour advance notice is required when cancelling/rescheduling an appointment. This allows the opportunity to allow time for each client and the providing therapist to be available.
If you are unable to give 24-hour advance notice, the prepaid service missed will be forfeited OR you will be charged to the card on file for the full amount for the missed appointment.
All appointments are scheduled for you to have the full hands-on massage time of 30, 60, 90, and 2-hour sessions. We expect you to arrive 5 minutes before and we allot 5 minutes after each session to disrobe, redress, and reschedule/checkout for each appointment.
Please understand that if you are late, we are unable to extend the appointment time due to the next appointment following yours.
We appreciate and respect your time and understanding in this manner and we look forward to working with you!